Frequently Asked Questions
I’m attending a webinar today and haven’t received a link to join. What do I do?
You will receive the live webinar link 24 hours before and again one hour before the start of the live event. If you don’t, please reach out to us through email@example.com.
I can’t attend the live webinar event, will I have access to the recording?
Yes! When you buy a She Writes University $10 webinar or bootcamp session, you will get a link to the recording within 24-48 hours of the live event.
I don’t have a PayPal account, how do I pay for my webinar?
While all purchases will be directed to PayPal, you are not required to have an account with PayPal in order to complete your purchase. PayPal offers the option to pay with a credit card below the prompt to login in. You do not need an actual account with PayPal to purchase one of our classes.
I’m in the webinar, but I can’t hear.
If you aren’t getting any sound make sure you do a check of your equipment. Make sure your volume isn’t muted or turned down. If you’re using headphones, make sure they are properly plugged in. Check to see if you can hear other sound on your computer (like a YouTube video). Check the chat feature within Go To Webinar to see if others are struggling. If once you’ve done this you still can’t hear, add a comment to the chat feature of the webinar so our administrators know.
When will I get my recording link?
Typically the link to the recording goes out within 24 – 48 hours of the live event.
If you have any additional questions, please reach out at firstname.lastname@example.org.